Privacy Policy

1. COMMITMENT TO PRIVACY
At Atria Networks LP, we are committed to protecting the privacy of our customers. This Privacy Statement provides you with details regarding why we collect personal information, what we do with that information, the steps we take to ensure that access to that information is secure, how you can access personal information pertaining to you and who you should contact if you have any questions or concerns about our policies or practices.

2. WHAT IS “PERSONAL INFORMATION”?
Personal information is information that identifies you as an individual or information that can be directly associated with an individual. It includes information such as your name, address telephone number, e-mail address, credit card information, demographic information and purchasing history.

3. USING YOUR PERSONAL INFORMATION
Atria collects personally identifiable information from you for the following purposes:
To establish and maintain responsible commercial relations with you and provide you with ongoing service
To process billing information
To record you transaction such as credit card purchases
To understand your needs and eligibility for services
To recommend particular product & services to meet your needs
To comply with legal and regulatory requirements
Personal Information may be collected, used or disclosed for any of the above “Identified Purposes”. If your personal information is not needed for one of the “Identified Purposes”, we will not use or

4. WHEN WE DISCLOSE YOUR PERSONAL INFORMATION TO THIRD PARTIES
Another telecommunications company for the efficient and cost-effective provision of telecommunications services
Information to a credit reporting and collection agency
Mailing houses to provide necessary communications
Outsourced customer support
Required by a law, subpoena, search warrant or court order legally authorizing or requiring us to protect the rights of Atria Networks LP, its employees or customers
Any such disclose of a customer’s personal information outside of Atria Networks LP is made on a confidential basis with the information to be used only for the purpose of which it was disclosed.

5. HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
Your personal account information will be stored in our secure databases, which use the latest in data protection systems. Our employees follow practices and procedures developed to ensure that your personal information is protected and safeguarded appropriate to the sensitivity of the information.

6. QUESTIONS & CONCERNS
If you have questions or concerns about our privacy statement, you may contact us by email at PrivacyOfficer@atrianetworks.com or by fax 519-570-2151 Attention: Chief Privacy Officer. For more information regarding the Privacy Act of Canada, visit the government web site at http://www.privcom.gc.ca

For additional information, click here to review our Acceptable Use Policy.